@CharterEmily anywhere to submit such comments that would be seen by higher ups?
@CharterEmily Lack of clear & useful interface with @Charter will impact my future use of Charter services & ability to recommend to others.
Have to say @Charter’s social media team has been a consistently knowledgable and helpful interface with Charter. Will be missed!
How long until the b-school case studies come over the end of @Charter social media customer service and resulting alienation of customers?
Santa may have one of the few jobs made easier by Facebook. #fb